Assess awareness of patients' rights in health facilities in Kinondoni district

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Date

2014

Journal Title

Journal ISSN

Volume Title

Publisher

Hubert Kairuki Memorial University

Abstract

Low understanding of patient's rights in Tanzania health care facilities exposes patients to maltreatment, especially members of marginalized communities. That is why a researcher in this study aimed at assessing awareness of patient's rights in health facilities. Data were collected through semi structured interview and observation from 70 respondents (admitted patients and nurses) from Mwananyamala Regional hospital and Palestina Hospitals. Data collected were analyzed by using thematic technique method and SPSS 20 version. Findings revealed that about 65 percent of the inpatients were not aware of their rights. The study also revealed unavailability of patients 'rights charter from both health facilities under the study. Based on these finding it was concluded that inpatients from the two hospitals of Mwananyamala and Palestina had low understanding of their rights, which expose them to mistreatment, unsafe care and low quality of care. Furthermore, management procedures and protocols do not address patient's rights and there were no patient's charter. A researcher recommended to the Government to develop a National Patient Right Charter and that patients need to be educated of their rights as an initiative to improve quality of health care in the health facilities in Tanzania.

Description

A dissertation submitted in partial fulfilment of the requirement for the degree of Master of Social Work of the Hubert Kairuki Memorial University

Keywords

Awareness, Patients' right, Tanzania health care facilities

Citation

Nguruwe, P. F., 2014. Assess awareness of patients' rights in health facilities in Kinondoni district. HKMU

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